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Businiess name:
Northeast Acura
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Review by:
citysearch c.
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Review content:
The upmost worse experience of my entire life... It all started on a Monday I happen to be driving by. They had sales advertised so I called in to see how quite legit these sales were. I spoke with Daniele. She swore by the company and said she has seen many people walk out with these sale prices. So it sucked me in. Let me see how real this place is. I was concerned that my credit score would effect the sale so she had Dominic reach out to me with a phone call to discuss my credit and where I stood. He contacted me Tuesday evening and we went through that and he made it seem there would be no problems what so ever. Now Wednesday I received a phone call from a guy named mark he wanted to meet with me to appraise my trade in and talk down payments and speak figures for a monthly payment. After negotiating for 2.5 hours we finally came to a price that for us both. I signed all paper work and they congratulated me on my new purchase. So I was assuming I would be picking up the car the next day which would have been Thursday. I Waited to about 3pm Thursday to contact them and see what the hell was going on and why no one has reached out to me. So mark had the day off was the reason but none informed me of that. So I was connected with Dominic once again. Told me the bank returned my offer with a car payment 115.00 dollars more then what we originally agreed on in the buyer contract and 216.00 over the advertised sale price. I said absolutely not. He supposedly reach out to many other people now on Friday I still have no car and no progress hAs been made. He said this is due to the fact of the standing of my credit. But we did my credit on Tuesday which they were well aware what my credit was before we discussed any payment options. After a week of dealing with so many issues I've finally given up and walked away. I would not recommend this company to anyone. Stay away and you shall receive no head ache. Very stressful experience. They also offered me 2000.00 less then the Kelly blue book value for trade on my car. They will do all they can to play games with you. Do your research Nd don't let them get over on you. Beware.
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