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Businiess name:
Win Hyundai
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Review by:
citysearch c.
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Review content:
I had to take my car there because Commerce Hyundai messed up my car when they worked on it. When I confronted Commerce about this, their service advisor, Arlene Polanco followed me out of their building and started a verbal fight me, and yelled at me in front of her co-workers, customers and mechanics. No respectable place of business should have their employees follow customers out of a building and initiate a verbal fight with them ever, especially when the work they do on a vehicle is not safe and they release a dangerous vehicle to the owner! I immediately complained to Hyundai Motor America customer service, and I was told to take my car to WIN Hyundai. The service advisor at WIN Hyundai, Mike Lance, was amazing! I was offered a free ride home by their driver, Manny, who is also excellent. My car was fixed, and WIN Hyundai had apologized for the horrific service I received at Commerce Hyundai. Please take your car to WIN Hyundai and avoid Commerce Hyundai and their service advisor, Arlene Polanco!
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