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Businiess name:
Steele-Guiltner Tire Pros
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Review by:
citysearch c.
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Review content:
STAY AWAY FROM GRIMES TIRES PRO!\r
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I took my car the week of Thanksgiving to have my brakes repaired because they were squeaking. I was told that the squeaking was coming from my rear brakes and that I needed my tires balanced. I paid $247 for the repairs and went on my way.\r
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The following week I started hearing a strange noise when I let off my brakes so I took it back for them to take a look. After the mechanic drove my car, I was told I was hearing the noise because my water pump was bad.\r
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I allowed them to replace my water pump along with replacing the compressor because my rear window was not defrosting properly. I paid $598 for these repairs only to still hear the noise that was coming from my brakes.\r
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I took the car back so the mechanic could hear the noise I was still hearing. He now said the best he could tell was that the noise was coming from my rotors and he claimed to have repaired it. How about I am not only still hearing the noise but my brakes are still squeaking.\r
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I took the car back a fourth time for them to check out my brakes and to make sure my back window was defrosting properly because it didn't seem to be working. Now they tell me the squeaking is coming from my front brakes. Shouldn't they have been able to tell me this when I was having the rear brakes repaired?\r
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Grimes Tire Pros are horrible and the old guy at the front desk has horrible customer service skills. Stay away if you don't want to spend an excessive amount of money for horrible service.\r
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