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Businiess name:
Escondido Auto Super Center
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Review by:
citysearch c.
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Review content:
I seldom write reviews, but because my experience at Escondido Auto Super Center was so stellar, I am compelled to share my experience....\r
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To begin with, I was looking for a used car for my 17 year old son to use to drive to school, so he & I went out looking together. After a couple days of searching, he had his heart set on buying a sharp-looking Pontiac G5 Coupe we found at the Escondido Auto Super Center. The car was competitively priced & the overall vehicle ratings high, so we agreed to purchase the car.\r
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After we bought the car, we found there were a few issues with the car that we had missed during the pre-purchase inspection, such as some condensation in one of the headlights and a dent in one of the wheels, so we called and reported the problem to Jon, the GM at the Escondido Auto Super Center. Jon agreed, without hesitation, to repair the issues. While they were working on the vehicle, they even called us and offered to replace the unaffected head light at dealer cost so it would match the new headlight they had used to replace the light with the condensation.\r
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The car was repaired and ready for pick up within 2 days. When we went in to pick up the car, the mechanics and staff were friendly and knowledgeable. They had done an excellent job with the repairs - the car looked great and ran perfectly.\r
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From start to finish, I highly recommend the Escondido Auto Super Center:\r
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1. The management & staff showed great integrity,\r
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2. They went above and beyond to provide excellent customer service\r
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3. They stood behind the vehicle we purchased 100%
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