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Businiess name:
Ocean Street Auto Repair
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Review by:
citysearch c.
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Review content:
MUST READ: Awful experience... These people scammed my mom out of 600$ for ""replacing my brakes"". Only a few months later they went bad again and I came back to ask them what the problem was. The first thing the owner said was, and I quote, ""There is no guarantee on them"". I asked them to ONLY check what was wrong with the brakes and they put my car on the rack. Later I asked the main person at the front desk what was wrong with the brakes, he said I need to replace three things which I cant remember what they were, and he claimed it would cost 450$. I said get my car off the rack and he told the guys to put the tires back, and get it down in a very mean and unprofessional way. I then asked him why he didn't tell me about any of that while I was waiting for 30 minutes watching the workers just stand around my car doing nothing, and he started yelling at me claiming they were checking the brakes... I calmly said, ""Ok no problem, but why didn't you put the car down after figuring out what was wrong with it? All I asked was for you to check that and do NOTHING else"". Again he yelled at me screaming saying, and again I quote, ""We can't see through the metal! We had to take the tires off to see what was wrong with the brakes"". I am only 16 years old and he yelled at me very unprofessionally. These people are the equivalent to con artists, and I highly recommend you find a new place to take your car.
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