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Businiess name:
Weaver Quality Shutters
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Review by:
Guest
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Review content:
We really like our Weaver shutters. In 10 years we have furnished 3 or 4 homes with these excellent products. I would love to give them the 5 stars but feel they fall short a bit on customer service. We have a light leak in 3 of our bedroom shutters -- so much light that I could read a newspaper when the shutters are closed. Wouldn't be such a big deal but the rays of light are exactly where our heads lay on our pillows. Weaver came out twice and "adjusted" the slats... and now it is even worse than before. They stated that they have done all they can do in this situation. This may be true, but I would have really liked to have seen them go the extra mile and replace the slats or come up with a viable solution. Since their last visit about 3 weeks ago, they have not so far called to check on the problem. At this point we will install opaque shades on these windows. I really did want to give them 5 stars but...
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