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Businiess name:
Seatco Of Arlington
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Review by:
citysearch c.
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Review content:
They do good work, BUT negotiate the price up front. They did some work for me? The owner told me that he thought it would take 4 hours and his hourly rate was $85. I waited while they did the work. The work took 3 hours, but they charged me for 4 hours anyway. My car was in his shop for a total of 3.5 hours, but I watched the tech take several breaks to chat on his cell phone and also stopped to eat lunch. When I questioned it the owner started a screaming match with me. Complaining about his overhead, etc.\r
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He stated that he told me four hours, so that was what I owed. I asked him if it took 6 hours, would he charge for four, and he said "no I would then charge you for six". So what is the difference?\r
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I sent him a letter the next day:\r
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Neal,\r
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Why did you ignore your own policy yesterday? You have a sign on your wall that clearly states your hourly rate of $85.00 an hour. I agreed to pay that hourly rate. The job took 3 hours and yet you charged me for 4 hours. If your empl
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