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Businiess name:
Eden Plains Nursery
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Review by:
citysearch c.
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Review content:
We asked for a free estimate on the landscaping project for our backyard. Eden plains nursery employee Tino assured us in providing an estimate and a pre-engineered comprehensive landscape plan. He asked us to pay upfront $400.00 for this plan. A week later he came back and handed us a childlike rudimentary drawing without any scale or details. The drawing had a few shapes on 8 by 11 piece of paper: a square as our house, lines for the pathways and dots for a few trees. It was a joke not a plan...
He did not provide us with any formal estimate for the project reflecting the phases of it: irrigation system work, installation of the sprinkles, sod installation etc as we asked.
Instead he just threw a number for the cost of the entire project and did not explain how did he arrive at this number. Moreover, the nursery refused to refund our $400.00 explaining that Tino did not work on preparing our estimate for free. The nursery owner Addie confirmed that the drawing Tino gave us on our sec
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