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Businiess name:
The Center For Avian & Exotic Medicine
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Review by:
citysearch c.
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Review content:
I definitely would not recommend this place. Most of the five-star reviews sound like they were written by a PR agency. (No typos etc...) The first time I took one of my rabbits there because he had an abscess. When I voiced my surprise at the projected bill for the removal of the abscess ($750), the technician (Lorelei) said that they charge more because they are at an expensive location. Recently, I gave them another try because there are very few rabbit-savvy vets in the city. I took one of my rabbits there because she had what appeared like a serious skin condition. A biopsy and culture was performed and the conclusion was that she had an allergy with a secondary skin infection. Antibiotic was prescribed. I paid almost $600. (She was only seen once by the Dr. Pilny.) When I dropped off my rabbit to have the stitches removed (from the biopsy) and pick up the antibiotics I asked whether the technician could cut the nails on her hind legs while she was at it. A charge of $21 appeared on the bill. I said that I would have preferred to be told in advance that they charge for nail clipping (especially since I just left more than $600 with them) and the receptionist's response was ""Oh, well..."" I emailed Dr. Pilny voicing my disapproval, no response. The infection went away briefly, then returned worse than ever. I emailed both doctors, Dr. Pilny (twice) and Dr. Wilson, asking whether there was anything else we could try, but never got a response. I think this place primarily cares about money, not about its patients and their owners.
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