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Businiess name:
Palm Springs Infiniti
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Review by:
citysearch c.
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Review content:
I got a call out of the blue from them on Sunday, saying they had some great deals they were offering and since I've been a loyal customer and I only had about 8 months left on my lease, they could take my car back now and not rollover the 8 months of remaining payments and just hand me over a new car with lower payments and no out-of-pocket cost. I know, sounded too good to be true. They called me back Monday and said, ""All is a go, just bring your car down and sign the papers; we'll have your new car ready to go."" I went down there, they showed me a car in the showroom and said mine was exactly the same, but was in the back being washed. I was only there 20 minutes, went outside, looked at my car, and it looked almost the same. Then all of a sudden I realized it wasn't. It was better. They gave me a fully loaded one, top of the line in it's class, at no extra cost. At first, I thought it was a mistake on their part, so the salesman and I run in to talk to the finance guy, and he said, ""No mistake; we wanted you to have the best, and since you've been so loyal, we wanted to surprise you!"" Needless to say, I had tears in my eyes and hugged both the salesman and finance guy and started crying. I felt like I was making a commercial or something.\r
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