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Businiess name:
Outrageous Audio
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Review by:
citysearch c.
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Review content:
I have two amps, 6 component speakers with cross overs, tweeters and 2 subwoofers and a deep cell battery. All above average equipment. I'm a do it your self'er and installed all this myself including my DVD head unit, GPS, and rearview camera. I had an alternator whine and one mess of tangled wires and front speaker wires run between the door jams. I decided to let Outrageous Audio fix it all. They charged me a by the hour price and told me they couldn't stand behind their work unless they go through everything and rewire it all, I said OK. They hid the 6 crossovers in the doors and did an excellent job of cleaning up my mess. They reran a new power wire from the under the hood battery to my deep cell battery and replaced all my speaker wires at no extra charge. Problem, when I left I still heard a hum through my speakers. I went back the next day as it was closing time when I picked up my car to resolve the problem. They say ""it wasn't there last night"" it was there. You have a bad crossover, your problem. I'm angry now. I had to force the issue. I ask if they can at least come out and look at it.The installer comes out and gives me the run around. I'm now getting angrier. He finally say's let me talk to the boss. I wait a few minutes and he comes back out and takes the car in the shop to look at it. I wait maybe 5 minutes and the customer service guy tells me problem resolved. Loose interconnect wire to the amp. We stand behind our work he says. They did stand behind their work but no one should have to basically demand they at the very least look at the problem. They did an outstanding job of rewiring everything and giving me a clean install and I was happy to pay their price. I'll admit excellent quality but be prepared for some battles if you bring in your own stuff and have problems.
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