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Businiess name:
Summerbrooke Apartments
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Review by:
citysearch c.
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Review content:
The new management who took over in the past few months has taken away all of the charm and functionality of the apartments. The TV and Treadmills in the gym don't work, but are left there for show for prospective renters, the weight machines are old and are difficult to use. The Pool is hardly ever cleaned and has the slight smell of pee from all of the kids with diapers on in the pool.\r
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In addition, the management staff does not seem to care. They are a bunch of high school dropouts who make no desire or effort to know you before saying that it is ""being fixed"" the front gate was left fully open for a month because apparently the only part and person who could fix it was ""busy."" My girlfriend and I are from the Northeast and have a different area code. The management staff told us that we need to get a local phone number because their system can't handle more than 10 area codes!!\r
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Anything that you ask them to do is apparently out of their hands and they don't really seem to have the ability to do anything. Also i was 3 days late on my rent due to a series of week long trips and rather than charging a late fee (which I would have gladly paid) and being done with it, they forced me to get a money order because it is ""up to their discretion to be able to ask for a money order at any time."" Being late is one thing when you never bounced a rent check but their inability to work with you is just ridiculous. \r
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Yes the location is nice but AVOID AT ALL COSTS!!!!
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