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Businiess name:
Romero's Appliance Service
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Review by:
citysearch c.
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Review content:
I DO NOT RECOMMEND. We were promised a part for our refrigerator in 3 days, but it ended up taking 2 weeks. We even had to call and remind them to get them back out here. That meant going through Thanksgiving with no refrigerator! When I called to complain, they would never return my calls. Finally, after calling from a different number, they answered my call. When I spoke with Ms. Romero to see if we could negotiate a price for bad customer service, she staunchly refused, stating that they had to charge their customers for the price plus their mark-up and that was the end of that. BAD customer service. I WILL NEVER USE THEM AGAIN.
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