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Businiess name:
Bcg Property Management
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Review by:
citysearch c.
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Review content:
Spent our first night in our new (rental) home last night and woke up smiling, happy and giving much thanks to our Property Manager Randy Fortner. We couldn't be more pleased with how smoothly the rental process has gone and how helpful he has been.\r
After searching for an apartment on our own for what seemed like months and coming up empty handed and feeling rather desperate as our lease was ending soon, I came across BCG Property Management on Craigslist and decided to give them a call. I was leery at first, because in my experience, extra parties involved has always meant extra hassles. However, I contacted Randy on a Wednesday, viewed a house on the following Tuesday, put down a deposit that day and signed the lease and got keys one week later. The entire process took two weeks from start to finish and Randy accommodated us at every turn...he met us on the spur of the moment when a free afternoon became available to show us the house, then on my lunch break at Tim Horton's to sign the lease when I didn't have enough time to get to the property and back to work on time...pretty much anytime I requested, he made himself available to us. He is professional yet friendly and immediately put us at ease in our dealings with him.\r
The lease and what was expected of us was clear and concise...the application was a breeze with instant approval...and the set up of online payments has made it extremely easy for us to take care of things at a click of the button. \r
As an added bonus, the property that we looked at had very old carpets and the owner wasn't looking to invest anymore cosmetically. We mentioned the condition of the carpets to Randy, who agreed with us and sympathized and said he would see if there was anything he could do. The very next day we got the happy news that we would be getting new carpeting! The carpet installation was delayed a few days (by the carpeting company) and Randy immediately accommodated our wait by pro-rating our rent for the days that we had to wait. And wow is all I can say about the new carpets! We are beyond thrilled with how amazing they look and how much it added to our home :) \r
I have recommended Randy and BCG Property Management to several friends in the last month since I have come to meet him and I will continue to do so as this has been an incredibly POSITIVE and stress free move for us. I highly recommend this service and Randy...
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