Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Veracity Networks
|
|
Review by:
citysearch c.
|
|
Review content:
.Veracity Networks is a big scam run by a bigger scam artist or a con. I have been a Veracity customer for many years and besides the slow internet connection opposite to what it advertises, the constant service drop and the poor phone service offered, I had not directly dealt with Veracity until recently, two or three months ago or around September of 2013.\r
Due to a pay cut I experienced, my monthly payment for my Veracity Networks was declined by my financial institution and put my bank account into overdraft. I was penalized for that by both my bank and Veracity Networks. I will not get into details but to make sure that won't happen again in the foreseeable future, I called customer service at Veracity and asked them to cancel my direct pay. The ""helping"" rep assured me that the problem has been resolved and no further direct debits will be attempted. The following month I got slammed with a letter from Veracity telling me that my account went into overdraft once again after I had already cancelled that service. I disputed that second “not honored” payment and argued my case with three different CSR's working for Veracity. They were extremely rude and totally unhelpful and brought me to the verge of exasperation with their platitude, lack of product knowledge and customer skills. I asked twice to speak with a supervisor and twice I was told that:"" the supervisor was way too busy to help me"". I think that the majority of us, good paying, customers are more than familiar with that lie, I meant ""line"", RIGHT?\r
I got very frustrated and asked to get a meeting with the owner or CEO of Veracity because no one else seemed to care about my concerns or tried to help me in any way. I was told that: ""such a meeting will never take place because the owner will never agree with that meeting"". I asked why not and it was alluded to me that: ""the owner was both to important and influential of a person to ever agree to meet me"". Well, well Veracity, aren’t you too good for us, the customers who keep you in business. I will take legal action against this -C rated company who forgot who they work for. I will also make sure that the owner CEO will make time in the future to meet with any and all the hurting and offended customers. Veracity, remember the reason of your existence as a business, to offer excellent service, excellent customer service and support.\r
\r
\r
SHAME, Veracity Networks\r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|