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Businiess name:
Daniel Schmitt & Co
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Review by:
citysearch c.
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Review content:
Anyone looking to buy a car from several states away has to be ready for many challenges. First and foremost you want to deal with people who are honest. You also want people who are knowledgeable, communicate quickly, and who understand that it is a big deal to drop serious coin on a vehicle that you can’t drive, hear, or see in person before you buy it. I found Daniel Schmitt & Co to be all of these things. The salesman I worked with, John S., was sensitive to my needs and many questions, always got back to me quickly, and even gave me his cell number and said he was available 24 hours a day. Once he returned my call on the road on his day off. After making a non-refundable deposit I realized that the car I bought was not going to work out for me after all. I asked for a refund of the deposit and they gave it to me even though they were not obligated to do so. This was handled by their customer service manager Chloe. When their bank charged me another $1,000 by error they were very quick and responsive it accepting responsibility; Chloe corrected the situation right away and she always replied to may calls and emails on the same day. This is the kind of business you want to deal with when buying a classic car from a distance. I highly recommend Daniel Schmitt & Co.
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