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Businiess name:
Lovett Dental
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Review by:
citysearch c.
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Review content:
* 1 star\r
Rude, Uncaring Office Staff!!!!!\r
I have been going there for about a year now. I have had a crown put on and my teeth cleaned a couple of times. The Dentists are not so bad. Dr. Anderson can be rude if you try and ask him questions. And he dropped the new crown down my throat while trying to put it on. Luckily I coughed it back out without swallowing it!! But, he never apologized for that and acted like it was my fault some how. My biggest problem is with the ladies up front and the office manager. I recently brought my daughter in to look at the cost of having a crown put on. When I went back for billing Donna added 4 cavities to the price which Dr. Asshari specifically said that she didn't need! When I questioned her about it she got really rude and snappy! Many times when I call in to the office the ladies at front put you on hold first before they talk to you. I can understand that even though they often have 3 ladies working the front desk. You would think that at least one of them could answer and handle customers on the phone? But quite often I have been put on hold and forgotten! The most I give is 15 minutes then I hang up and call again. That has happened too many times! I have been trying for 2 weeks to get my daughter in to have a crown put on, and they won't call me back and constantly put me on forever hold on the phone! I give up!! Sad, because I had just switched my whole family of 4 with them through my insurance and now I have to find another dentist!! Crazy place!! I will never set foot in there again and advise all other to steer clear and find a more professional dental office rather than an open type treatment rooms where everyone sees and hears all and the office staff is incompetent!!!!! \r
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