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Businiess name:
AAA Plumbing Service
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Review by:
Guest
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Review content:
Technician was prompt and very courteous. Was a slight problem with the time; was scheduled for between 3-5 but he showed up and 1 pm because that was the time he got which was not a problem. My problem was the price for the service. I think I misunderstood the technician when I was talking to him on the phone or I was scammed (he had showed up early and I was not at the rental house as I had planned). The problem was the dryer had been being venting into the basement and the furnace was extremely dirty and filled with lint because of this. I was told he would need to do a Precision Tune & Pro Cleaning and the dryer would need to be vented through the wall which would require drilling a hole through the basement wall to the outside. I was, I thought quoted a price of $887 to do all of this. to which I said "Shoot no for $900 I could just about buy a new furnace. Just do the cleaning and I will go get a dryer vent box from Home Depot on my way over." Which I did. After the technician was finished. about 3 hours he gave me bill. it was for $986. I asked why was this so expensive. He said because it was a lot of work ($99 for service call and $887 for cleaning). I said yes but it only took about 3 hours and that's about 300 bucks an hour that's a little expensive. No parts were replaced! . I paid but I learned a lesson. Not to use AAA again!
I will say the technician was very polite and courteous though.
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