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Businiess name:
Toyota of Gladstone
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Review by:
citysearch c.
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Review content:
I want to commend Rodell on his professionalism and service. I have bought many new cars in my life and have always...always...dreaded the negotiation process. Rodell and his manager Joe were pleasant and curteous throughout. Additionally, one of the things I hate most when buying a car is the high pressure sales pitch for 'under-coating', 'extended warrenty', etc. While on our test drive, I informed Rodell that I was interested in a car but would not be interested and did not want to hear the pitch for the extras. This is the first time...the FIRST TIME... that a salesman and his/her manager honored that request. THANK YOU GENTLEMEN. To whomever reads this, rest assured that I have never written one of these pieces, even though I am always asked to. This is the first time that buying a car was a relatively pleasant experience. One more thing, the guy who did my paperwork was definetly the fastest at filling out the forms. I think my last purchase (Honda) took an hour. This guy took about 10 minutes. Again, give Rondell kudos for a job well done.
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