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Businiess name:
Eppley, James, Md - Therapeutic Collaborative
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Review by:
citysearch c.
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Review content:
My daughter did not receive satisfactory treatment at all from this practice. She felt as if her therapist could not relate to her at all and never would address issues that she felt needed to be addressed. She said she felt very put off by her. We talked to the psychiatrist about this and he said to give her another shot. We did and the situation did not get better. The therapist was a very nice person but not at all effective. We weren't allowed to switch to a different therapist. \r
The psychiatrist has now refused to see my daughter any longer because I cannot afford to pay the exorbitant cost of $100 for an accidentally missed appointment. Never mind the fact that I never, ever agreed or signed anything saying I would pay $100 for a missed appointment. I questioned this and was given a letter telling me that because I refuse to pay them (not can't afford but refuse) that they have closed her file. When I questioned this I was told that if I didn't take my letter and leave immediately that they would call the police to escort me out. They didn't try to discuss anything at all with me, to make arrangements or anything. They simply said to take my letter and leave or I'm calling the police to escort you out. The lady saying this to me was so RUDE and NASTY. I had never seen her before. She wasn't the regular receptionist. I've never encountered a healthcare professional who acted so unprofessionally before. Needless to say, the practice clearly cares more about $100 than treating it's patients. I'm looking for ways to report this practice for it's unethical business practices and lack of professionalism. If you are considering this practice for treatment for yourself or for your child, take my advice and go elsewhere. They don't care about you. They only care about your money.
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