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Businiess name:
Great American Moving & Storage
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Review by:
citysearch c.
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Review content:
If I could give them no stars at all I would. Great American Moving & Storage has a D- from the Better Business Bureau.The company I initially hired for my move subcontracted it to this terrible moving company. \r
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On pickup day the movers showed up early and were were quick, but had a hard time finding a place to park and complained about the layout of the apartment complex. ""Jose"" the moving foreman, tried to cheat me several times by having me sign papers that were not properly filled out, asking me for money that would not be recorded on the additional cost sheet, and trying to get me to pay extra, ""just in case you go over the limit."" Luckily, I didn't sign anything until the goods were in the van. I was told I would receive delivery between the 16-22 of October. \r
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The dates were pushed back multiple times. On the 22nd, ""Jose"" called me. claimed he would be there that weekend, and told me I owed significantly more then what the contract stated. There was no way I owed that much money. Luckily, the company I originally hired to do this actually did something useful and resolved it in my favor. Of course the weekend came and they did not show up, I called GAMS and was told they were two hours away but the truck broke down. A week after I was told this, they admitted they were actually further away the entire time.\r
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The dates for the delivery were continually pushed back, every time I called I would hear a different story. Additionally, GAMS changed their phone number several times during the move, complicating my ability to stay in communication with them. They finally delivered exactly 30 days from the pickup date, the limit that federal law allows. Of course there was another fee tacked on but it was much less then the extra 3000 dollars they had tried to squeeze out of me.\r
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In the end I am more angry about the attempts to cheat me and the apparent inability for them to perform basic maintenance and keep track of their own truck. The fact one of my boxes was moldy and damp and that they broke or lost several other small items didn't help. \r
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