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Businiess name:
Medical Clinic Of Northville
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Review by:
citysearch c.
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Review content:
I went to this clinic for 5 years and received excellent service from the Doctors. However, the quality of service from the office staff has greatly degraded over the years. Even when you do not own money (co-pay), it takes them a long time to check you out. They are distracted with other tasks. Their lack of energy and apathy gets the message across - they don't care!. Lastly, they billed me and not my insurance. I paid and then realized my mistake later. Attempted to get a refund from them has taken weeks without result even though they acknowledged to both myself and my healthcare provided that the money was owed to me. Telling them that I plan to take them to court does not work either. Their billing staff is incredibly rude and defensive. They billed me in August and still, as of Nov. 14th - no refund. This is after 3 phone calls, one letter and one phone call to them from my provide
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