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Businiess name:
Stallion Moving Services
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Review by:
citysearch c.
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Review content:
I purchased a Living Social deal good for 2 hours of moving service. I called to make the reservation with Stallion and they said that they did not have just two movers and I would need to rent a truck from them to get the crew. I was fine with that and made the reservation 2-3 weeks ahead of the date. Moving day has arrived and I am waiting for a call between 830-10am to say the movers have left and they have started charging time. I get a call at 920am and the guy says ""One of the movers is running late, they will call you soon when they leave"". I wait 20 minutes and call the guy back and I get the same excuse. I wait another 20 minutes and call and he says he will call the shop to figure out and I should hear something soon. I wait another 20 minutes and then call the shop. They give me the same excuse and say they don't know what to do because the guy hasn't shown up and they are short staffed. I say I want the clock to start when the movers get to my house and to please call me back when they are able to tell me when someone will be there. I then wait an hour before calling again and they ask me if they can reschedule for a different day. I was furious at this point and after having planned on this moving date for 2-3 weeks I could not move things around to accommodate them messing up. I then called Living Social to just get a refund and they call Stallion to check my story and see that they were cancelling on me. Stallion tells Living Social that one of their dispatchers was in a car wreck but they would be able to move me later in the day. I explain to Living Social the madness I have gone through and the multiple excuses I have received and am able to get my money back. I would never recommend Stallion Moving Services and it is obvious that they do not know how to treat their customers. They are completely unreliable and will give you excuse after excuse. DO NOT EVEN THINK OF USING THEM!
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