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Businiess name:
Vca West Coast Specialty & Emergency Animal Hospital
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Review by:
citysearch c.
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Review content:
Completely taken advantage of.........\r
On sunday I had an emergency with my 11 week old pup. He broke his leg. I took him to VCA in FV. After exam they told me it was an elbow brake and would cost $4200 to fix. I was devastated as I did not have that kind if money. I decided to take him home and go to my vet the next day. They recommended I keep him there overnight because then I was told it was a shoulder brake and they could not immobilize him. After negotiating like I was buying a car it went from $1000 to $600 to cover what was already done and to keep him overnight. The next morning when I went to get him I had to wait 20 minutes while they IMMOBILIZED him. WHAT! Yup, they put a very nice splint and bandage on him which stayed until Tuesday when he had the surgery. I went straight to pet vet in HB, the estimate was $800. I felt so taken advantage of in such an emotional time by VCA. If you can avoid it at all stay clear of VCA, HB pet vet has Saturday and Sunday hours. Best place ever. VCA FV shame on you. I give you one star for some of the girls at the hospital, I realize it's not them and they tried to help but really had no control.
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