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Businiess name:
Platinum Volkswagen - Sales
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Review by:
citysearch c.
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Review content:
Krista Howard was excellent. She was very informative and did not not pressure us or rush us in any way, as I have had happen in the past at other dealers. She took us through the features of each car as we stepped up through the Tiguan product line and explained the benefits of each enhancement. She did a great job of convincing us of the value of their warranty and maintenance program. She was able to give us a trade in value on the spot and arranged for an immediate test drive. They did not have the color and feature combo in stock so she jumped on her computer and personally committed to having what we wanted delivered from another dealer in 24 to 48 hours. Their entire staff was great. Jim Frye stood in the pouring rain holding an umbrella over my head when I picked up the car and took me through my purchase. Once inside the car, he explained each feature and agreed to let me send my wife by for her own private ""training"". Overall this was a truly great and fun buying experience and I would recommend their team to friends and family without hesitation.
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