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Businiess name:
Floor Decor
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Review by:
citysearch c.
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Review content:
We have used Floor Decor in the past, and we were so pleased that we didn't hesitate to work with them again at their new location. We were happy that they were still in business years later. That says a lot about a small business, especially in today's economy. You can tell they have the right kind of customer service skills and the best quality rugs and flooring. The showroom is very nice. It's set up really well. We were so happy with our choices for carpeting. We don't believe we would have found something like it at the big flooring chain stores. They let us take floor samples home with us in order to compare it with our colors. The selection was simply excellent. Michael was very attentive and personable to us. He even remembered who we were, even though it had been eight years when we built our home and first used them. He's always done his best to serve us. I don't know Michael well, but I have to say that in my dealings with him, I have been very impressed with his concern for our satisfaction. Prices were very good, too. Michael gave us a quote, and even though we did not finalize the deal until a few months later, he still honored the same quote. He wasn't pushy at all with us. He's a good guy. They also provided the installation for us, and those installers were very prompt and efficient. They removed our old rug, took everything out, and installed our carpets perfectly. We would use Floor Decor again, and we would highly recommend them to others.
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