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Businiess name:
Autobahn USA
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Review by:
citysearch c.
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Review content:
I've purchased my fair share of vehicles over my lifetime, but I must admit that this experience has me blown away. I'm a small business owner so superior customer service is extremely important to me. \r
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Initially, I called to get information on a 2010 Infinity Journey FX 35 and spoke with Ed. He was honest and up front about the questions I had pertaining to possible finance options. I was concerned that I may not be approved for financing considering my recovery from a bad recession. Ed wasn't pushy like most other dealers are who are always making false promises (""come down, we work with all sorts of banks, we can get you approved""), when we all know that's a sleazy tactic just to get you physically into the dealership. Ed stated that he couldn't make any promises regarding financing but strongly encouraged me a fill out an application form since Autobahn deals with people with credit of all statures.\r
The application was filled out later in the evening, so I didn't hear back from Ed until the following morning letting me know I had been approved! Honestly, the credit approval rate was not remotely close to being as bad as I initially had thought. It really was amazing that they were able to get me financed. It clearly shows their great rapport with the banks.\r
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A few hours later, I went down to look at the vehicle. LOVED it and LOVED my entire buying experience with Ed, the sales manager and GM, Stacie. They were not pushy in any size shape or form. It was quick & painless. We negotiated down the price, although it was not as much as I would have liked but at the end of the day, I'm extremely happy with my vehicle and would recommend them to anybody looking to purchase a vehicle. Most certainly, I will be buying my next vehicle at Autobahn without a doubt! \r
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Thank you to all the staff involved in the purchase of my vehicle. You've permanently changed my negative outlook on dealerships :-)
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