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Businiess name:
Ganley's Mayfield Nissan
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Review by:
Guest
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Review content:
On Oct 14 i put money down on a car to get for my son and i had to go to my credit union to get financing. It didn't work out so ganley Nissan called me about it and i said i cannot do it and send my money back. they said no and send the receipt to them. I will not send a 500 dollar receipt in the mail. so on sat Oct 26 i drove up there and had to talk to the general manager. I explained the situation and said i wanted my down payment back that i paid in cash. they said no. I asked why and they said they didn't have the money there ...lets see a open car business a cashier and no money to refund people yet they probably been taking in down payments all day maybe? fishy to me any way i said well i want a check by Tuesday and he started to get mad.
I stated i will not do business with them anymore and i will post my review on the internet. He said and i quote "don't threaten me or the company" i said i was going to write a review which is my right a complaint. he then said and i quote "i probably cant follow directions with mailing in the receipt which i said was assured and he said i probably didn't follow directions my whole life" Then he threatened me with exposing my whole credit information to the internet and my score and threatened me with getting sued. Then he looked right at me and i quote said " you probably cant afford a attorney any how can you" Now i count that slander twice and a threat from this general manager.
He made a copy of the receipt and i took the original and i got up and left. This is very unprofessional of a company to use slander and threaten a customer on something they owe me. They knew i wasn't getting the car and knew i was coming for the money yet they cant do it. Some advice for the owners of this dealership if your open for business you should also in faith return the money from the customer you take on faith.
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