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Businiess name:
Wings Air LLC
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Review by:
citysearch c.
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Review content:
bought a Groupon for a private helicopter lesson from WingsAir in March 2013 as a surprise gift for my husband for Father's Day. After calling to schedule the appointment for June and then confirming the appointment, I was told the day before Father's Day that the helicopter was down for routine maintenance and they wanted to reschedule. I asked them why they didn't tell me sooner because I had confirmed the appointment and they knew it was supposed to be a surprise for Father's Day. Not only were they unapologetic, they tried to upsell me on a more expensive package!\r
I reschedule for July and again, the day before, they cancelled due to ""routine maintenance issues"". We rescheduled for the 3rd time in October for my husband's birthday and just got an email today - ""routine maintenance issues"" AGAIN since March! \r
I have serious doubts about the safety of their aircrafts and think their customer service is horrendous. They have no issues cancelling flights with very little notice because it doesn't suit their schedule or availability. Definitely WOULD NOT recommend doing business with them! \r
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