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Businiess name:
Light Speed Delivery
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Review by:
citysearch c.
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Review content:
I agree with the last post that they are the most unprofessional moving company I have ever used. They damaged numerous items including an antique table from Holland and an antique hand carved chair from Belgium, and will not repair them. It is now three weeks later and they are still ""investigating the damage."" Not sure what they are investigating since their own driver admitted they damaged the items, and took pictures of the damage himself. \r
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They did not assess my moving needs prior to sending out an inadequate crew on the day of the move. The driver told me that my move required 2 trucks and 5 men. The company sent 1 truck and 3 men. The antique chair was damaged because they did not wrap any of the furniture, and due to the inadequate size of the moving truck, piled the chairs so high that one of them fell down and broke. They banged up my antique table and several other chairs and bookcases because they were not wrapped and they consistently bumped into walls as they carried the items into my office suite.\r
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Then they had the audacity to dun me for some totes and moving supplies that they claim were never returned to them. As if I was going to keep large yellow plastic totes and metal bars. \r
The bottom line is that they are so disorganized, that they didn't know how many totes were actually delivered to me nor did they know how many they actually retrieved.\r
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This moving company is SCUM. The owner, Brian, is dishonest and lied to my face telling me that he would have a repairman fix the damage in the next day or two, while at the same time demanding payment in full prior to the departure of the moving crew. He had no intention of fixing anything they damaged nor did he accept responsibility for their careless shoddy work. If they were the last moving company in the city, I would NEVER use them. 10/04/13\r
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