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Businiess name:
Skyline Security
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Review by:
Guest
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Review content:
It is criminal the way this company conducts itself! Jonathan Martinez and George show up at my 80 year old mothers home because they saw the Vivint sign in her yard. Jonathan told her many lies one being and that "Skyline was taking over because Vivint went out of business". He said they were there to change out the equipment. He also said billing would continue as it was.
That evening when my brother and I found out what had happened, I called Vivint and confirmed that Skyline had conned my mother. We called Jonathan and Skyline and were assured the system would be removed at N/C. During our call with Jonathan he said several shady things such as "We make the equipment that Vivint uses", "I am not completely lying to you" and "I asked your mother several times if she had a POA".
My brother and mother sent a cancellation via FedEx on day 3 (the final day to cancel - although extended by law for anyone older than 75 due to the amount of companies like this who con elderly people). Since fine print on the contract states that a non refundable $1700.00 fee can be charged for the equipment, my brother made sure to be present when George came to uninstall it. George asked for a bag for trash and another for the removed equipment. He asked my brother to throw away the bag of trash. My brother said he would rather George take the trash with him so there would be no mistaking that something got left behind that my mother get charged for. George then asked where the trash bins were, my brother told him on the side of the house. Long story short, George put the bag of trash on top and tried to hide the bag of equipment under 2 large bags of trash. My brother gave it back to him and made him take it.
More to tell but not enough room so I will end with this. Shame on these people and Skyline Security. People who prey on the elderly are the lowest of the low, scum of the earth! Tell everyone you know not to do business with this company!
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