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Businiess name:
Cook-Walden Capital Parks
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Review by:
citysearch c.
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Review content:
I missed my brother-in-laws service because the front desk employee told me the wrong time and the wrong site. I was sitting at the wrong site with two other friends who had been told the same thing when all of a sudden my sister drove up and asked where we had been that the service was already over. She just happened to run into the right people who were at the right site so she didn't miss the service. Me and my friends walked across the cemetery in time to catch my nephew before he left so at least he knew I tried to make it. Anyway, we went back to the office and tried to tell them what happened and at first they tried to say it wasn't thier fault until I explained to her that the paper she was showing us was not the paper I was shown. She then found the paper I was talking about and realized it was thier fault. she apologized and all but that is not the point. Me and two of the deceased oldest friends missed the entire service due to misinformation from the employees. I hope that if anyone out there is planning on having a gravesite service there, please do not depend on the employees to give you the correct information and have a family member put up a little sign at the correct site or you may never find it. If not for my sister taking the long route out of the cemetery, my friends and I would have sat there all afternoon waiting till the wrong family showed up.
Cons: Unknowledgable Employees
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