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Businiess name:
Inland Empire Carpet
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Review by:
citysearch c.
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Review content:
We had removed carpet in the dining area and put tile down. We needed the remaining carpet seamed to the new tile. I called our regular carpet cleaning guy (NOT Don) who said he provides that service as well, so he came out and put tack strip down and nearly RUINED our carpet! He was here for about 6 hours, and the line where the tile and carpet meets was wavy and loose, the tack strip literally came up with one tug of the carpet, and he NAILED the top of the carpet into the tack strip!! You could see nail divots about every inch of the way down! I was HORRIFIED! This was 2 days before we were to host 40 people for Thanksgiving! I called Don @ Inland Empire Carpet Repair, who came out the next morning with his son, and they were EXTREMELY professional, educated us on how carpet wears, etc... was honest in telling us that we didn't need new carpet (although he could have sold it to us, and we would have believed him!), and then they put down TWO layers of tack strip, made the line super clean and it looks WONDERFUL!!! It's been 4 months since they were here, and every time I look at the work they did, I still feel so relieved that I found them! Sorry it took me so long to write my review, but it's the best money we've spent on service EVER in our home. Thanks Don & son!
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