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Businiess name:
Thee Dog House
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Review by:
Laurie W.
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Review content:
Don't be fooled by Dan's friends posting raving reviews of this disgusting place! Read ALL reviews before leaving your furry baby here- better yet- take a full tour and experience it for yourself.
I had signed my girl up for a 6 week obedience course where I would drop her off and pick her up daily. When I first dropped her off, the stench of urine was overwhelming and I should have turned around right then and there but I gave the place the benefit of the doubt. I figured with that many dogs, that there would obviously be an odor- but this was ridiculous. The first day she came home, she smelled like urine BAD. I asked them to rinse her off before I picked her up the next time. Instead of doing so, they just sprayed some conditioner on top of the smell. Day 3 she gets home and repeatedly licked at her paws. Upon inspection, I noticed redness between her toes. When brought to Dan's attention, he said it was most likely a yeast infection from the pool and to give it a couple days to clear up with her staying out of the pool. Day 5 she gets home and she has green goop in her eyes. By this time, I finally smarten up and take her to the vet where I find out that she has in infection between her toes AND conjunctivitis. Needless to say, I called Monday morning to inform them that she would never be back and requested a full refund as well as reimbursement of the vet bill. He agreed to the refund, but not the vet bill initially. It has now been a month since I first requested reimbursement and still have not received it. I am receiving excuse after excuse after excuse and now need to resort to legal action. This place is not only disgustingly unsanitary but the owner has a serious attitude and awful customer service skills. I'm so mad at myself for not following through with my first impression of this place and not reading all the reviews on this horrid place.
STAY AWAY!!!
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