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Businiess name:
Richline Windows And Siding, LLC
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Review by:
citysearch c.
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Review content:
John (Kenny) Rutledge and Peyton Johann are a couple of conmen. I was excited at first about the project and for a new deck and the exterior of the home to be painted. The day I signed the contract I had to pay them over $5500 up front. It didn’t take long after that to realize that they were dragging their feet and making excuses and had no clue what they were doing. Plans were wrong, material never ordered, permits never put through. 2 whole months later, when a sub-contractor showed up at my door to take a look at the job to do, when they PROMISED that the crew was their own and they do not sub out their work, that was the last straw. I wanted to cancel the contract and have all my money back, but they wouldn’t do that. Instead they said that they would just do half of the project with the money I already paid and cancel the larger piece of the project. $5500 to paint the exterior of an 1800 SQ Ft home was extremely high, but they said they couldn’t refund anything, and so I was stuck. Another month went by with numerous no shows. They promise someone would be out and no one shows. This was a true nightmare. Finally Kenny shows up himself to do the work and it was evident he had no clue how to paint a home. Despite his claim that he started in the business painting homes and he guaranteed I would be happy. The prep work was shotty. He would literally fill some pin holes and then miss the next 3 in the row. Some holes looked far worse after he attempted to fill them. He didn’t remove fixtures and tried to paint around objects. He didn’t use a dark primer on the doors and shutters (going from white to dark blue). And he used the cheapest paint available (I paid for highend quality) and tried to say that one coat was sufficient when you could see right through it and the streaks he left behind and then wanted to charge even more for a second coat! He was only showing up a couple hours a day, and it was taking over two weeks from the time he started. He truly defaced my home. Eventually I had to fire him because he was causing damage to the aluminum siding by slamming the ladder against it. Again, I demanded money back. With months of ignored calls, full voicemail boxes, I finally receive a refund check for only 10% of my initial payment. He caused more than that in damages! I had to hire a new painter to fix what he messed up and paint the entire home from scratch. I tried 6 times to cash the refund check. But the tellers were not allowed to tell me why I couldn’t cash it. They just said try again later. Finally a teller told me, Sorry, you will never be able to cash this. You need to ask them to pay you with a different form. I suggest cash. I took this to mean that they wrote me a bad check to shut me up and never intended to honor their word. These guys are crooks and scum con artists. Unfortunately as I read other reviews, it seems that they were scamming a bunch of other folks at the same time too.
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