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Businiess name:
Crib 4 Life
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Review by:
citysearch c.
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Review content:
The most amazing thing about this store is the great story that the owner Jim tells the clients about why he is located next to a Baby's R Us. He explains how he can offer a superior product at a comparable price to his corporate competitor. Unfortunately, that is not accurate or even close to accurate in our case. When you are dealing with pregnant clients you have a duty to respond appropriately within a timeframe. Well we ordered our furniture on June 30 2013 and were promised that we would have our furniture within two weeks barring any acts of God. In all fairness we were told the rocker would take a few weeks longer. It is August 24th. Our crib was delivered damaged 3 weeks ago. We were called by the owner Jim and told that he could deliver the damaged part on Tuesday August 19. As was the case during this entire process, we informed Jim that we were only available on Friday Saturday and Sunday. So he tells me that he can deliver anytime after 1:00pm on Saturday. It is now 7 pm and we were first informed that the delivery truck was broken down and then I was told it was the drivers personal car. My patience got the better of me and I voiced my dissatisfaction to Jim. Instead of responding with a solution he raised his voice and explained how this wasn't his fault but my problem. Well Jim decided that he is going to drive the damaged goods out personally tonight. This company has mid grade quality furniture at a normal price. However his corporate competition would have had this resolved quite some time ago. I'm still waiting on the rocker as well and was told to expect it the 1st week of September. Don't take a chance on this Company. At one time they were respected but any current review tells a similar tale of my own.
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