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Businiess name:
Autonation Nissan Marietta
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Review by:
citysearch c.
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Review content:
WOMEN BUYERS BEWARE! YOU WILL NOT BE RESPECTED HERE!!!\r
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I had contacted the internet manager Torey and went in to look at a car, but didn't have the intention of buying that day. Between Torey, Mohamed, and Shawn, I was persuaded to stay and I was bullied after 4 hours of being at the dealership to put down a deposit for a car that I had not seen so that they could bring the car form a different dealership (when I could have just gone to the other dealership to see it another day). I was reassured that if I did not like the vehicle, that I would get my deposit back since no legally binding documents were signed, nor anything that stated that the deposit was nonrefundable. As soon as I left I felt awful about the situation. I felt like I had been taken advantage of. I returned the next day and, I in fact did not like the vehicle. I did not take possession of the vehicle and never went into their financing office to purchase the vehicle. They told me the next day that the deposit was not refundable and they are pressuring me to go back to the dealership so that they can pressure me and bully me again into buy the vehicle. I spoke with the internet manager (Torey), to his manager (Shawn), and to the general manager of the store (Dustin), and all 3 told me that they would not refund me the deposit. They said that I had to go back to the dealership and look at my options (none of which include getting my money back), but I believe it is an attempt to bully me again and I refused to go back. \r
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I called their customer service and it wasn't until a week later after contacting their customer service and escalating the issue that the general manager Dustin said to me,""I'm only getting involved and refunding you the deposit because you are a customer of Eloy (I used to get all my service done there) and I was under the misunderstanding that another dealership was trying to take your business away by offering you a lower deal for a different colored car."" I just agreed with him until I got my deposit refunded to my credit car. The NERVE of this guy to tell me he was doing me a favor by returning MY money (at the time I wanted a different color of the same car and Nalley Nissan was offering me a lower deal).\r
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Furthermore, Mohamed treated me like a naive little girl who did know what she was doing with all that money. Sir, I worked hard for my money and I did my homework on the car that I wanted before I ever went into the dealership. People that treat women like lesser beings should never work in customer service.\r
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I WILL NEVER DO BUSINESS WITH ANOTHER AUTONATION DEALERSHIP AGAIN IN MY LIFE! \r
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Needless to say I went with a Toyota Prius from MILTON MARTIN in GAINSVILLE. People that base their business plan on Christian values are better to deal with in sales, regardless of your religious believes and/or affiliations.
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