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Businiess name:
Coral Reef Gymnastics & Cheer
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Review by:
citysearch c.
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Review content:
I had a horrible experience with their aftercare program. My 5 year old started aftercare last August 20, 2012 and right before Labor Day Weekend (2 wks into the program) I found out through my then 5 year old that she was being transported by a coach in the owner’s personal vehicle with no car seats and “without our consent” after having been promised that a “school bus” would be used to pick up my daughter from her school to be brought to the gym. After I asked the owner in person and she confirmed that this was true, and after asking her if she had proper insurance and licenses to use her vehicle as a public vehicle to transport children and received no answer, I immediately pulled my daughter out of the program with a written note handed over to her. The date I pulled her out was the day after Labor Day which fell on Sept 4th, thus she did not attend the program the month of September. About 2 weeks ago I received a letter from a collection agency demanding $319.95 which it’s what I supposedly owe the gym for the month of September. When I called Carla, the owner, she immediately remembered me and stated it was because I didn’t give her their required “30 day notice”. Not only did she deceive us about using her own personal vehicle, but because she was caught doing it she retaliated and sent me to collections. Their website states ""We Use Safe School Buses Not Passenger Vans"" really, they don’t use either one. Up to this day she is not willing to withdraw the account from collections. Also, the place was overcrowded with kids of all ages mixed in one room that only had long picnic tables not making it a fun place for the kids. Parents beware, this is definetly not the place you’d like to bring your little one to.
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