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Businiess name:
Kwon Lee - State Farm Insurance Agent
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Review by:
citysearch c.
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Review content:
I had been with GEICO for a few years and I thought I was adequately protected. I was involved in an accident and the other driver was insured with Kwon's office. I called his office and told him about the accident. He talked to me like I was one of his clients. He was professional and pleasant. He explained the claim process and told me that State Farm would contact me within 24 hours. I actually received a call from the claim rep within two hours. Long story short, I was so surprised with the level of service from Kwon and State Farm that I called him after my claim was settled and asked if he would give me a quote. I was surprised to find out that he could save me some money on my auto insurance, but with much higher liability limits. I had the minimum limits at the time of the accident. He explained that Uninsured Motorist coverage was designed to protect me in case the other driver had no insurance or not enough insurance coverage. Since I own a home and had assets to protect, I needed higher limits. Before switching, he told me that GEICO was a very good company and that I should contact them and ask for a quote with the higher recommended limits. I did and was shocked that they simply gave me the numbers with no explanation as to what they covered or meant. This was unsettling to me and since Kwon's quote was less than GEICO's, I immediately switched my car and home insurance. Kwon explained that most folks do not know what insurance they have until it is too late. That is why he does not quote based on what someone else already has, but customizes the quote based on the person and their needs. Needless to say, I REALLY TRUST KWON!
Pros: Explains things so you can easily understand
Cons: Can't think of one
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