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Businiess name:
A1 Brentwood Franklin Taxi
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Review by:
citysearch c.
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Review content:
I have used this Taxi service a few times. The first couple times of pick up was great, The drivers were always sweet and talkative. Then Im not sure what happened but a few days ago I called for a Taxi I was told 45 mins I waited outside in the heat for 1 1/2 hrs and no Taxi showed up.(The person I reserved the Taxi with was a Female)! I called made a complaint with a male who answered the phone and he was nice - SAID HE WAS SORRY-....I forgave the incident and a couple days after that which was yesterday I called for a Taxi the same Lady answered the phone - I said"" I need a Taxi at ****** Brentwood how long will it be""? She said ""25mins"" I said "" I wont be left standing outside in the heat for hours like last time right? She said time depends on traffic I said Sure. She then says can u hold I said YES - when she clicks back over to me I said well I will see them in 25 mins - she mumbles something and hangs up....I go wait in the heat once again for 1 hour...By this time I am pissed-I call her back and said I have been waiting an hour in the sun just like the other day and NO ONE IS HERE --- She says I didnt reserve it that I hung up on her.........Point of story is this is a good Taxi service as far as the drivers- BUT THE LADY IN THE OFFICE CAN KISS MY A**. SHE HAS CAUSED THEM MY SERVICE AND NOW MANY OTHERS TO>>>GET RID OF HER AND GET YOUR CLIENTS BACK!!!!!!!!
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