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Businiess name:
Certified Plumbing Heating & Cooling
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Review by:
citysearch c.
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Review content:
I had a terrible experience with Certified Plumbing of Albuquerque and I would not recommend them for any repairs.\r
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I called and setup an appointment with them to look at a leaking faucet. The plumber showed up and after explaining the problem he went ahead and before I could see what he was doing the supply line to the faucet was broken and he could not put the faucet back on. \r
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Next, he spent some time trying to unscrew the supply line and then disappeared for 35 minutes to get ""tools"" to work on the pipe. He came back with the tools and still could not complete the job. He then proceeded to twist on the pipe until it could not longer be capped and then disappeared for over 45 minutes to get a ""part."" Before he left, I stated that I needed to get back to work because it had been close to two hours and he had not actually accomplish anything. He said no problem it would be fast, but it was over 45 minutes later before he came back. \r
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I then asked how to get on the schedule to actually put in a new supply line now that the old one had been cut and a capped. I was told to call Dave the owner. I called on the spot and left a message to see if I could get on the schedule. For the next three days I did not get a call back. Then Certified plumbing showed up for a non-confirmed appointment and then called me to complain that I was not home. I replied to Dave that I did not get a confirmation call from him and that I did not know if I was on the schedule. He made up an excuse that he got ""150"" calls that day and that he forgot to call me. I also mentioned that the plumber disappeared for over 45 minutes when I explained that I needed to get back to work and Dave said that his plumber did not do that, which effectively meant he called me a liar. \r
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I will never do business with Certified Plumbing again!
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