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Businiess name:
Aszterbaum, Monica, Md - Doctors Of Women's Health Ctr
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Review by:
citysearch c.
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Review content:
I transferred to the Doctors of Women after a traumatizing experience with my previous Dr. I had to have a coloscopy done and Dr. Carla Wells was ruthless. I've had the procedure done before and the pain was bearable. However with Dr. Carla Wells... she gave me no warnings as to when she would be taking the biopsy or scraping leaving me in tears and feeling faint.
6 mo. after the procedure I scheduled a routine pap to make sure I'm in the clear... which was absolutely painful!! Dr. Carla Wells has no mercy at all and treats a normal pap as if its carving a turkey for Thanksgiving... 2 weeks later I received a letter informing me that I AM in the clear and need to schedule another pap in 6 mo.
Then 6 mo. later instead of getting a reminder call or a reminder letter I receive a letter stating that ""After numerous attempts to contact you by phone we are sending this letter to inform you of your abnormal pap smear. It is very important that you follow up on this to prevent further complications which could lead to cancer of the cervix. BLAH BLAH BLAH""
FIRST OF ALL I NEVER received a call from my Dr. explaining ANY of this!!! and SECONDLY the last I heard from them my pap was NORMAL!
I called the office outraged to make sure that they have my correct phone number, which they do. I told Dr. Carla Wells' ""assistant"" or whatever she is, that it is unacceptable to send me a letter like this when I've heard nothing from them saying that my pap is abnormal. She went on to say ""we will NOT apologize for this. There must be a glitch in the phone system when they make the calls."" this is unacceptable!! I stated that Dr. Carla Wells needs to figure out a different way to give her patients a ""make your appointment reminder"" because this letter freaked me out and it gives me the worst stress.
The entire staff was rude and gave me attitude as if to say ""and this is my problem how??"" I'm never going back there again and I hope they close down because there is NOTHING good to say about them. The staff makes me feel unwelcome and as if i'm wasting their time. its ridiculous.
Pros: Close to home
Cons: Everything else about the place.
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