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Businiess name:  Motel 6 Los Angeles - Long Beach
Review by:  citysearch c.
Review content: 
STAY AWAY from this business, Hooman Toyota in Long Beach!\r I bought a car from there and it was the worst mistake in my life!\r They try to pretend they care about their ""customers"" and want to give you the\r ""best service"" but what they really do, once they have your money, is lie,\r steal and forget who you are. \r I was a total victim of their scandal by the Owner Rayan, Sales manager Julie\r and Finance manager Bobby. BUYERS BEWARE!\r \r Julie the Sales manager, is extremely pushy. If you are a first time buyer\r or don't know your Rights, you will be taken advantage of just like me.\r She used my personal information without my permission and kept telling me\r she would ""fix my credit"" so I can get a loan. I didn't ask or want that.\r Then Bobby the Finance manager lied to me telling me I can't drive my car off\r the lot unless I buy GAP insurance. I didn't want GAP. I was also told\r I had to leave a BLANK personal check for ""good faith"" to towards my \r down payment on my car. I now know, that is illegal too. \r \r Bobby and Julie both told me, my new car would be under\r my friends name just for ""paperwork"" but when I come back they will change\r it to my name. I didn't know at that time, THAT IS illegal.\r \r They SIGNED my name on my check that was NOT TO BE USED but and claimed it was\r an error. When I requested my money back and wanted to return the car, no one\r returned my calls or even looked at me when I went back to the dealership.\r They were ""busy with clients"".\r \r I took my compliant to Rayan, Co-Owner, and he's even worse! He NOT ONLY\r laughed at my frustrations, but shrugged it off and said, ""what do you want me\r to do?"" I told him, give me my money and take the car back, I was lied to\r and he told me sorry there was nothing he can do. I talked to the \r Customer Liaison, and she never returned my call or would come down from upstairs\r to speak with me, everyone was told all concerns were to go through Rayan whenever\r I tried to speak with anyone else.\r \r I now realize this is a SCAM and I have been a victim, just like those horrible\r stories I've heard. My family and friends and I have been buying Toyotas for\r DECADES, But not anymore. Hooman Toyota has destroyed all the good trusting\r representation of Toyota I've ever had and my friends and family's. \r \r Take your business elsewhere when buying a vehicle, Toyota doesn't care and allow\r this corruption because all they want is your money!

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