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Businiess name:
Great Expressions Dental Centers Douglasville-Hwy 5
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Review by:
citysearch c.
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Review content:
Do they have black stars for negative service?? I wish they did. Where shall I start....It started off with receiving a bill for x rays when I specified I only wanted what was covered under insurance. When I questioned the company they told me, ""It's not that much just pay it or we will turn you in to collections."" Then the story gets better when I go for another 6 month cleaning and after being called back to the dentist chair and sitting there for almost an hour, the hygentist FINALLY shows up with no apology and no reason why. TWO hours after my appointment was scheduled I was finally told I have severe decay and a cavity on two teeth. I was then informed I had to pay my previous bill before I receive anymore treatment. I was also told my next bill for the filling would be $93.00. Since I havent had a cavity since I was 8, I decided to get a second opinion. I then went on requesting x rays for the next week but guess what they never faxed me the form. When I finally got the x rays (requesting every x ray in my file) and paid $25.00 I went to the other dentist for a second opinion and SHOCKER the x rays I requested were not only in an envelope with a different patients name on them but they were over a year old! In the meantime my sister decided to loan me the 93 it would take for my filling and went to drop the payment off at the Great Expressions on hwy 5 next to Burger King in Douglasville, GA. And here's another shocker, they charged her for the x rays as well. Now they refuse to give me the money back, they have belittled me, lied to me, and avoided me. Not only am I so done with this office, I cant help but warn others not to go here not to speak to Ursala, not to speak to front office. Run run far and fast with wallets tight in your hand, because that is all they are interested in....your money!
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