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Businiess name:
Jeffrey's Automotive Repair
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Review by:
citysearch c.
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Review content:
We took our suburban for the alignment as they were referred to us. They took care of the alignment and was pleasant to deal with however 3hrs later our AC stopped working. We called to let them know that something must have happened while they were working on it and they denied that it could have happened. So then they weren't trustworthy so we took it to our regular car repair shop and had to spend $300+ to replace the compressor that they hit with a wrench. Don't trust them... go somewhere else.
RESPONSE FROM Jeffrey's Auto Repair:
We are very sorry this was your experience. When you called to talk with us about your AC we welcomed you back so we could see the problem you wanted to discuss. Your description is inconsistent with the hundreds of customers who value our integrity. While we do make occasional mistakes, we can assure you that we do not hit compressors with wrenches - 34 years of providing customers with peace of mind has not been without errors but our reputation in the community would speak differently than you have characterized us here. Please stop by and let us know more details of your accusations - if this were somehow true, the owner Mr. Jeffrey will deal with that issue head on! I guarantee it!
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