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Businiess name:
Campbell Metal Supplies
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Review by:
citysearch c.
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Review content:
Thank you Olivia for writing your review because the same thing happened to us. I've been so upset how I was treated by Campbell Metal Supplies. I have never been treated and placed on a BLACKLIST. I've been in the machining business over 30 years and this is a first. No explanation at all after doing business with them since the 80's and before with Judge Metals. We would pick up and they would deliver but I must say we've had some problems in the past with material purchased from them in the past to us that would not run in our CNC machines and we would purchase the same type of material from another supplier and no problems. \r
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I called to try them again and give them the benefit of the doubt. I was told they have the material but will not quote since I didn't buy from them for awhile. Who ever says something like that?! I would have been willing to pick up and as my father use to say, any business counts! I would have paid cash, credit card whatever but was told her boss said she couldn't quote. Who would ever work for a company with such customer service?! I would be so embarrassed and ashamed to work for a company that has such a policy! In the past I always recommended Campbell Tool to my other machine shop friends and customers. I will never do that and tell them my experience. \r
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I would never purchase from somebody that would treat customers in that manner. Cash isn't even good for them! I am so upset but knowing Olivia had the same problem makes me feel somewhat better knowing it's not just our company. My family has always been faithful to our material suppliers for 30+ years. This one will go on my BLACKLIST and my customers will be advised to beware! If you treat a customer that has been purchasing material since the 80's this way, it's a NO for me!! I will go where I have good customer service and even it the price is higher that's ok with me if I'm treated with respect. \r
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After the horrible way I was treated I called several other material suppliers and I have my material and no Blacklist!\r
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Sad to find out how they treat their customers!
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