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Businiess name:
Exquisite Auto Body
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS SHOP! These other reviews are old and probably posted by the business. You can tell because its the same positive review on several sites. No one would post the same reviews on many sites unless it was for more people to be able to see it to promote the business! Plus see the names SUSIE123, that is the girl at the front desk at Exquisite who is named Susanne and HarveyW The shop next to them, that are friends with them is owned by Harvy! DON'T BELIEVE ME CALL 965 3390 and see who answers. I used Exquisite in march of 2013 after a rear end collision that push me into another car causing damage to the front as well. They took 14 days to work on my car and are not open on the weekends so getting there was very difficult. After they said it was ready, we get there and they said it wasn't and that they had not detailed it yet. So we had to pack our twin one years old back in the rental and come back on Monday. On Monday we came to get the car and they had only fixed the front of it charging over $6000 to do so! IT WAS A REAR END COLLISION! NOW ALMOST $9000 and 22 days later, we picked up the car which they supposedly detailed. But it was dirtier than when we dropped it off with grease stains on the steering wheel and ashes on the dash. WE DON'T SMOKE! Their response was 'none of our guys smoke'. As soon as the next day we noticed the driver side window did not go up or down, so since the work is supposed to be guaranteed we called them. Their response "" not related to work or accident"" one month later the AC stopped working. so I looked at the pages detailing the work that was done and saw that they replaced the AC condenser and did some other work to the AC. When I called to get it fixed I get a huge run around for a week and the same answer. ""Not related to the accident"" NO ACCOUNTABILITY AND VERY EXPENSIVE! Our car had ZERO problems before the accident so we know it was bad work that was done by this company. DON'T TAKE YOUR CHANCES BECAUSE THEIR GUARANTEE IS ONLY THAT YOUR PROBLEMS ARE ""NOT RELATED TO THE ACCIDENT!""
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