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Review content:
In response to fabiola123 (Dr. Selina Lin Hofmann):\r
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It is mind boggling that a medical professional does not possess the mental capacity to understand what documenting prior damage means. If you bring a car into any repair facility, and they find damage to your vehicle, a note is made and documented.\r
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When you take your vehicle to Tesla Motors, and they document the same damage that we wrote down before the vehicle was even received at our facility, most people can understand that the damage was already there. For some reason, Dr. Hofmann doesn't subscribe to the theory of rational thought.\r
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If anyone would like to read the emails that were sent between myself, my employee, and Dr. Hofmann, I would be glad to show them to you. Dr. Hofmann speaks down to us, and accuses us of stating ""how perfect his technicians are."" Myself, nor my employee stated anything about being perfect. What he did state was ""Tesla, Maserati, Porsche, etc. are all equipped with delicate parts and require a specific attention to detail which our technicians exercise day in and day out without fail."" What this means, Dr., is that our technicians are very careful with our actions, as that is what these types of vehicles require.\r
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I guess that documenting prior damage, Tesla Motors documenting the same damage, taking a picture (while it is blurry, it shows intent), and trying to preserve our business are grounds for diagnosing Prozac to someone they have never met. Dr. Hofmann, you are an ophthalmologist, stick to what you know.\r
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And for the record, Dr. Hofmann, my wife and children love me very much. I provide for our family, and prevent people like you from taking advantage of a business that has operated for over 43 years in the Tampa Bay area.\r
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EDIT: Dr. Hofmann changed her original review, however, I left mine the same. This should speak volumes about what kind of person we've been dealing with.
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