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Businiess name:
Gene Perez Auto Body
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Review by:
citysearch c.
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Review content:
Absolute worst customer service is right. The quality of the repair they did on my mazda was horrible. Because they did such a horrible job repairing my car, it leaked around 5-6 gallons of water in my trunk.No telling what other long term damage has been done. So I had to take a half day off work and my time and gas to drive my water filled car back over to them so they could fix the bad job they did. I sat for 3 hours of my time waiting for them to fix their mistakes. The water flooded my trunk where my subwoofer is and destroyed my bose subwoofer. I was told we will order you another and have it right away. I have called and called, it now been 4 weeks and I was told day before yesterday they were still looking for it on ebay. A used subwoofer from a junked wrecked car that they have no idea of the quality of. I have never abused my stereo and always kept the volume pretty low so I know it was in perfect condition. So after being inconvienced twice now and waiting a month, im getting downgraded subwoofer from a junk car. Bottom line is they did a terrible job repairing my car which damaged my car and now they make me wait over a month just to get a junked car subwoofer. So from all my problems I continued to get downgraded by them. Please do NOT take your car to GENE PEREZ or I believe you will regret it like I am. The only thing I did wrong was ask them to fix my car. Now im still waiting(4wks) for them to fix their mistake ,just to get downgraded I wont ever make that mistake again. In my opinion they are by far thee worst place I have ever had to deal with.
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