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Businiess name:
Madison Dental Group
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Review by:
citysearch c.
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Review content:
I had been a patient of Dr. Levin for many years and have referred him to other also. I had no problems until recently when I got a new Dental insurance provider and Madison Dental processed a claim for my August 2008 visit. My insurance was active as of July 2008. Madison Dental sent in claims from 2007 to AFLAC and I was refused benefits. We call the dental office and they assured me that they sent the proper bills. Wrong! Aflac said the dates were pre - coverage. It is now October 6th and we still are having problems as now Aflac said I have made more claims than necessary on my new coverage when I only visited the Dentist on August 8th for the first time with this insurance ID. Some how the claim submitting department at Madison Dental has regressed into chaos! I am writing a letter to Dr. Levin to tell him that his office staff is doing him a disservice with billing and erroneous claims to my insurance.
Pros: The dentist is top notch and should speak to office manager about the pain from the billing mistakes it cause patients
Cons: Pay direct and submit own claim!
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